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Golden mystery snails go after soft bodied tissue like algae or decaying plant material. Most snails in general do not attack growing healthy plant tissue and actually help keep ponds healthy. 

When plants are stressed and not doing well is when we notice snails eating on them, this is why when you float lettuce or spinach on water snails go to it as the decaying process actually starts right away after bein removed from the plant.

Mystery Snails are the best algae eaters but will not survive cold winters in colder states and must be brought in or replaced late each spring. 

HOW TO ADD SNAILS TO YOUR POND: 

Please, NEVER FLOAT BAGS LIKE YOU WOULD IN AQUARIUMS! 

We recommend a small fish net and bowl or bucket but only a net is needed. 
1. Take the box of snails unopened to the area immediately near the pond. The point here is to keep the clear bag totally out of the sun or the bag will heat up even on a cloudy day 20+ degrees in moments (too quickly) and kill the snails. 

2, Away from the pond open your box and get your fish net ready to pour out any dirty water onto the ground (never into the pond as dirty water will spike the pond ammonia).

Open the bag with the snails, if in paper gently remove the paper - sometimes we pack larger shells in paper to prevent them banging around / smaller snails in a little water with oxygen. Pour the water and snails through the next catching only the snails and letting the dirty water go into the grass or ground. Now slowly lower the net of snails into the shallow area of your pond. They will be afraid to move having been disturbed for 30 minutes to as much as 12 hours. 

If your snails are not alive you will know it, they fall out of the shells dead.
Should any arrive dead or die within 24 hours of arrival please email us photos - PondQuestions@gmail.com , in order to claim the alive arrive guarantee. Waiting past 24 hours to report with photos accepts all responsibility for live orders and voids a guarantee. Please be sure to report anything in less than good condition on arrival and it is fully guaranteed and we will take care of the situation!

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